Sr. UX Researcher Job at Amazon.com Services LLC, Atlanta, GA

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  • Amazon.com Services LLC
  • Atlanta, GA

Job Description

DESCRIPTION

The PEX Research team within AET uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science, research, design and engineering to develop and deliver solutions that measurably achieve this goal.

Our team is looking for a Senior UX Researcher to help shape and execute research strategy, working closely in a collaborative environment to understand opportunities for disruption. You will drive actionable insights that help guide decisions as we create engaging, beautiful, and customer-focused experiences for our Amazon employees.

Mentorship & Career Growth
We care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new spaces, take on bigger opportunities, or get to the next step in your career, we'll help you get there. Our business is growing fast and our people will grow with it.

Work/Life Balance
It’s not about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Key job responsibilities

- Define the long-term vision, strategy, and goals for UX research
- Define and execute a comprehensive research roadmap, using the best mix of quantitative and qualitative methods.
- Deliver effective research insights to support PxT executives in strategic decision making.
- Partner with UX Designers, to deliver meaningful insights that drive design direction.
- Create repeatable and scalable mechanisms to evaluate solutions from a holistic customer perspective.

BASIC QUALIFICATIONS

- 5+ years proven success leading UX research projects with demonstrated impact.
- Portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas).
- 5+ years managing all stages of research design (study design, test creation, recruiting, moderation, analysis, reporting).
- 5+ years using research methods including: field research, usability, focus groups, survey design, and data analysis including statistical measures.
- BS in Human Factors, Cognitive Psychology, Human Computer Design Engineering or related discipline.

Job Tags

Full time, Work experience placement, Work from home,

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