Job Description

Summary

What You Want:

Do you excel at making clients feel at ease and have a keen eye for detail? If so, this opportunity might be perfect for you. Join the PCS Real Estate Team, Powered by PLACE, as a Showing Assistant, where you'll work alongside top agents to support their clients in the home-buying process. Your role is vital in providing a seamless and well-coordinated showing experience that leaves a lasting impression on buyers. This position is ideal for someone who values consistency, takes pride in meticulous work, and loves helping clients envision their future home.

Responsibilities

What You’ll Do:
In this role, you’re the orchestrator of smooth and memorable home showings, creating a welcoming experience for every client who walks through the door. You’ll be the one turning houses into homes, helping buyers picture themselves there, all while keeping the logistics running like clockwork. Think of it as being a tour guide for dream homes—one who’s always two steps ahead, making sure every detail is just right.

• Prepare properties for showings to ensure every home is presented in its best light, creating an inviting experience for clients.
• Organize and schedule showings with punctuality and efficiency, managing client expectations and ensuring timely appointments.
• Communicate effectively with clients by answering questions, providing property details, and making sure they feel comfortable.
• Collaborate with agents to ensure client needs are met, providing feedback and keeping the team informed of any questions or concerns raised during showings.
• Use CRM tools like Brivity to track showings and document client feedback, making follow-up efficient and organized.
• Stay knowledgeable about properties on the market, including details that will be important to clients, such as neighborhood features, school zones, and proximity to amenities.

Qualifications

Who You Are:
You’re the reliable, detail-loving personality everyone can count on to get things done—and get them done well. With a knack for organization and a talent for keeping things calm and professional, you make each showing feel like it was crafted just for that client. Clients and agents alike appreciate your thoughtful, friendly nature, knowing that when you’re involved, everything will go off without a hitch. If there’s a process or a plan, you’ve already mastered it (and maybe made it even better).

• Strong communicator with a professional, approachable demeanor
• Highly organized, with excellent time management skills
• Service-oriented and committed to helping clients and team members succeed
• Comfortable with technology and capable of learning CRM tools
• Current real estate license required

Preferred Background:

• Experience in customer service or a client-facing role
• Background in administrative or organizational tasks is a plus
• Real estate experience is helpful but not required

About-our-team

Why Join the PCS Real Estate Team?
We value our showing assistants as essential team members who make a significant impact. You’ll work in a supportive environment where attention to detail and client care are top priorities. With access to PLACE’s leading technology, training, and mentorship, you’ll have the tools you need to succeed in a role that’s both rewarding and growth-oriented. Join us and help clients experience the best of El Paso real estate!

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