Job Description

This is a 1 year contract and hybrid to Riverwoods, Il. W2 ONLY. Responsibilities: Lead a team building email campaigns in the Responsys platform, standardizing the process we use to intake, prioritize, and build our templates while assessing what new capabilities our platform can support. Establish Key Performance Indicators (KPIs) and Objects and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Creates and/or maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product metrics. Builds product backlog, prioritize its items to achieve Objectives and Key Results (OKRs) and continuously keep it up to date. Holds meetings with the product team to continuously update product backlog. Ensures product features and processes align with applicable Discover compliance and risk management standards. Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers. Identify sources, monitor, analyze (Business Analysis), test, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations then develop and communicate findings, and make strategic and tactical recommendations for performance improvements throughout the product lifecycle. Qualifications: Bachelor's Degree in Information Technology, Engineering, Business Administration and Management, Finance, Mathematics, Economics, Statistics or related 4+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related In lieu of a degree, 6+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related Experience deploying email campaigns using Oracle Responsys Proficient in HTML/CSS coding Understanding of the RPL development language Basic understanding of Adobe Photoshop and Figma Understanding of audience files for marketing campaigns and transfer of it across internal teams and external vendors via SFTP and API Agile Certification - Certified Scrum Master or Scrum Product Owner Experience with JIRA and Adobe Workfront Adobe Workfront Atlassian JIRA Oracle Responsys The Judge Group

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