Job Description
JOIN OUR TEAM AS A PATIENT ADVOCATE! Your Work Matters How will you make a difference? The Patient Advocate assists the CEO/, leadership, Risk Director and medical staff in carrying out and implementing a comprehensive and integrated program.
Duties And Responsibilities - Assist in preparing, coordinating and documenting Patient Satisfaction Surveys.
- Maintain a record of all completed reviews, evaluations and process improvement team activities.
- Assist the CEO and Risk/ PI Director with Joint Commission, CMS, OSHA, and state surveys.
- Assist the CEO and Risk /PI Director who is responsible for collection of data and submission of results for monitoring for The Joint Commission and IPF for CMS.
- Responsible for receipt and logging all official correspondence from all official and accrediting agencies.
- Prepare all reports, as assigned by CEO, Risk/PI Director.
- Fulfill all of the functions of the Human Rights Officer.
- Follows the patient grievance process ensuring the investigation of the grievance, ensuring appropriate actions are taken, documenting actions and informing the patient/representatives of results of investigation and actions taken.
Note: The essential job functions of this position are not limited to the duties listed above . Your Experience Matters- What We’re Looking For Education: Bachelor’s degree or equivalent in Nursing, master's in social work or counseling preferred.
Experience: 1-2 years experience in a healthcare or behavioral health setting involving quality improvement preferred.
Additional Requirements: Computer skills involving knowledge of Excel spreadsheets, and business writing. Must have completed Crisis Prevention Intervention (CPI) and CPR/First Aid (BLS) certification at the time of application. May be required to work overtime and flexible hours.
Your Care Matters What We Provide For Our Team - 401(k) + matching
- Health insurance
- 100% company-paid life insurance coverage up to 2x your annual salary
- Vision insurance
- Dental insurance
- 100% company-paid long-term disability insurance
- Paid time off
- Paid Holidays
- Cafeteria on site
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
What Sets Us Apart - Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
- A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna. Compensation This is a
Full Time , non-exempt role and the expected compensation range is between
$18.00 to $22.00/hr . We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our
Patient Advocate!
Job Tags
Holiday work, Full time, Flexible hours,