Job Description

About Us

At Lanshin we see ourselves as less of a brand and more of a movement - one that aims to disrupt a beauty industry that promotes unrealistic standards and a wellness industry that sells you an illusion of health. Centering the power of Traditional Chinese Medicine (TCM), our approach challenges the toxic cycle of never feeling "enough" by reconnecting individuals with the natural power of their body, mind and spirit. We are looking for like-minded go-getters to join our movement to restore sanity, wellness, natural beauty and a love for our truest selves reflected through our greatest asset: our Original Face™.

The Role

As Operations & Office Assistant, you will be a key player in driving the success of our customer facing studio and e-commerce order processing and fulfillment operations. Reporting directly to the Operations Manager, you'll assist in handling everything from packaging and shipping online orders, to managing 3rd Party and In-House inventory, to supporting customers, while ensuring the highest standards of efficiency and accuracy. 

You’ll also provide support for in-studio retail and assist with live support for Lanshin’s learning programs. This role requires strong organizational skills and attention to detail, as well as flexibility to adapt to the dynamic needs of our business. 

What You’ll Do

Every day may look a little different, but can include:

• Running E-Commerce Fulfillment 
• Assist in Fulfillment Supply Management & Ordering
• Help with Maintenance of Fulfillment Center 
• In-Studio Retail & Admin Support
• Management of 3rd Party Inventory Ordering
• Support Management of In-House Inventory 
• Help Provide Live Support for Learning/Courses & Support Backend Learning Management
• Provide Customer Support & Social Media Support as needed
• Ad-Hoc Projects

Who You Are + Ideal Qualifications 

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.
• 1+ year of previous experience in an operational role or startup environment is desirable 
• Excellent communication skills, and ability to convey Lanshin’s voice and values 
• Strong organizational and time-management skills, ability to handle multiple tasks in a fast-paced environment
• Comfortable using various softwares for project management, marketing, and e-commerce 
• A team player through and through

Compensation and Benefits

• Competitive salary commensurate with experience, generally in the range of $40,000-$55,000,
• Comprehensive benefits package, including health, dental, vision
• Generous PTO
• Optional HSA/FSA Contribution 
• Basic Life Insurance
• A dynamic and inclusive work environment that fosters personal growth and learning.
• Potential Options for Part Time Work if Needed

To Apply 

• Email your resume as a PDF or shared Google Document only to [email protected].•
• In your email, give us 5 words that you would use to describe yourself and 5 words that you think your family and friends would use to describe you
• Briefly describe why our mission resonates with you

Job Tags

Similar Jobs