Our client, a private equity company, is looking for a Help Desk Specialist to join its team in San Francisco, CA. This person will be coming in as a contractor for a short term project of 2 months. This is a fully onsite opportunity located in downtown SF. Responsibilities: Provide first-level technical support to users, addressing issues related to hardware and software. Manage Active Directory and Office 365 accounts, including user provisioning, password resets, and group policy management. Troubleshoot and resolve technical issues in a timely manner, escalating complex problems to higher-level support teams when necessary. Assist with the deployment and configuration of Intune and other IT management tools. Collaborate with IT team members to offload and prioritize support tickets, ensuring timely resolution of user issues. Provide white-glove service to users, offering hands-on assistance and personalized support to meet their needs. Participate in IT projects and initiatives, including system upgrades, migrations, and deployments. Maintain accurate records of support activities, including ticket management and documentation of troubleshooting procedures. Adhere to company policies and procedures, ensuring compliance with security protocols and data privacy regulations. Requirements: 2+ years of experience in a help desk or technical support role. Proficiency in managing Active Directory and Office 365 environments. Strong knowledge of IT troubleshooting techniques and methodologies. Experience with Intune and other IT management tools preferred. Excellent communication skills, with the ability to effectively communicate technical information to non-technical users. Customer-focused mindset and a passion for delivering exceptional service. Ability to work independently and collaboratively in a fast-paced environment. #J-18808-Ljbffr Vivo
...in India, however, this is a remote position so we are open to any location throughout India.ArcherPoint is currently adding a Dynamics NAV/Business Central Support Consultant to our Customer Service team. The main mission of this role is to triage and solve client problems...
Digital Product Owner needs 5+ years' experience Digital Product Owner needs: Hybrid Experience with Azure DevOps Bachelor's degree in Business-related field In-depth understanding of and experience with Agile software development methodology Multiple...
We have an amazing opportunity for an Insurance Defense Attorney to join our team! In this unique in-house role... ...ensure fair outcomes, all while enjoying a great work-life balance (you'll work partly remotely from home!). Here's what you'll do: Be a Champion for...
...Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. About the Account Manager - Reddit MarketStar is seeking an Account Manager to join us in our Ogden, UT location representing Reddit. Reddit is one of the hottest...
...Job Description Job Description QA Manual Tester - 61262 We have an immediate long-term opportunity with one of our prime clients for a position of QA Manual Tester to work on Remote basis. Required Skills Manual QA (3-5 years): -Regression Testing -Functionality...