Our client, a private equity company, is looking for a Help Desk Specialist to join its team in San Francisco, CA. This person will be coming in as a contractor for a short term project of 2 months. This is a fully onsite opportunity located in downtown SF. Responsibilities: Provide first-level technical support to users, addressing issues related to hardware and software. Manage Active Directory and Office 365 accounts, including user provisioning, password resets, and group policy management. Troubleshoot and resolve technical issues in a timely manner, escalating complex problems to higher-level support teams when necessary. Assist with the deployment and configuration of Intune and other IT management tools. Collaborate with IT team members to offload and prioritize support tickets, ensuring timely resolution of user issues. Provide white-glove service to users, offering hands-on assistance and personalized support to meet their needs. Participate in IT projects and initiatives, including system upgrades, migrations, and deployments. Maintain accurate records of support activities, including ticket management and documentation of troubleshooting procedures. Adhere to company policies and procedures, ensuring compliance with security protocols and data privacy regulations. Requirements: 2+ years of experience in a help desk or technical support role. Proficiency in managing Active Directory and Office 365 environments. Strong knowledge of IT troubleshooting techniques and methodologies. Experience with Intune and other IT management tools preferred. Excellent communication skills, with the ability to effectively communicate technical information to non-technical users. Customer-focused mindset and a passion for delivering exceptional service. Ability to work independently and collaboratively in a fast-paced environment. #J-18808-Ljbffr Vivo
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Job Description Looking for Heavy Equipment Operators.
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