Job Description

Job Description

Job Description

Culligan by Consolidated Water Group is hiring a Full-Time, In Store Lead Catcher to work out of Home Depot locations in the Lady Lake & Wildwood Florida areas! This role offers flexible hours and full benefits including health, dental, and vision benefits from day 1, 401k with employer match, paid time away, and more! This position is paid hourly, bi-weekly, and is eligible for bonus earnings! Weekday and Saturday availability is required (5-day/week work schedule).

Responsibilities:

The Lead Catcher will be responsible for all aspects of support for capturing leads at Home Depot locations in Wildwood and Lady Lake, FL, partnering with the Culligan North America dealer network, marketing agency partners, and internal resources. In addition, a big portion of this role involves consumer-facing lead follow-up via phone, text, and email using multiple online tools and interacting with consumers to set appointments.

Job Function:

• Timely communication to follow up and set appointments with consumers on sales leads (for participating Culligan dealers). Follow-up components include organizing and executing the following:
  • Outbound phone calls
  • Outbound text messages using a company phone or automated system
  • Email follow-up using several templates
  • Communicate appointment details to dealers
• Manage lead-to-appointment communication to dealers
• Key point person to troubleshoot Culligan.com lead issues and lead distribution
• Test new lead forms to ensure all integrated systems correctly receive lead information

 

Job Requirements:

• Customer service experience
• Comfortable initiating communication with consumers
• Sales experience
• Experience with CRM (Customer Relationship Management) system like Salesforce.com is a plus
• Highly organized and displays time management skills
• Displays confidence with systems like Microsoft programs
• Weekday & Saturday availability

 

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position.

Resourcefulness Customer Focus Team Player

Passion Integrity Organizational/Planning

Communication Self-Awareness Energy

 

Company Description

ABOUT CULLIGAN INTERNATIONAL

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.

For more information visit:

Company Description

ABOUT CULLIGAN INTERNATIONAL\r\n \r\nFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment services and solutions. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers in North America, direct operations and other dealers is the largest in the world, with over 7,800 employees and 1,000 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.\r\n\r\nFor more information visit:

Job Tags

Hourly pay, Weekly pay, Full time, Local area, Work from home, Flexible hours, Saturday, Weekday work,

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