Job Description
CPI Security, a leader in the security and automation solutions industry, is looking for a
Commercial Sales Trainer to join our growing team at our headquarters in Charlotte, NC! We are more than "just a security company," and we offer more than "just a job." CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed.
The
Commercial Sales Trainer plays a pivotal role in both building and delivering content to our growing team. The trainer has a direct impact delivering best in class service by helping with the onboarding and training of new hires, working daily with our Commercial Sales teams.
Essential Functions - Create and facilitate training applicable to the Commercial Sales teams
- Partner with department managers to identify ongoing training opportunities
- Work closely with department managers and instructional design team to improve and develop content for new hire training and ongoing recursive training for both facilitator led and e-learning programs
- Proactively evaluate the success of all training programs through KPI's
- Develop valid training assessment questions that correlate to learning objectives.
- Maintain training reports and support LMS management
- Provide updates to management regarding progress and performance of employees
- Additional duties as assigned
Knowledge, Skills and Abilities Required - Demonstrate flexibility and aptitude to learn, process and effectively implement new policies, and procedures as corporate standards are modified over time
- Must possess strong analytical skills
- Detail-oriented, creative and decisiveness
- Strong oral and written communicative abilities
- Ability to work independently or in a team setting
- Exposure to CRM systems and/or Salesforce.com a plus
Other Experience Required - Bachelor's Degree or equivalent business experience
- 2 + years of experience in delivery, design, and/or development of training modules
- Prior Customer Support leadership or training is required
- Commercial Security sales preferred
What's In It For You!- Aggressive pay and career mobility. This is more than a job!
- Specialized, paid training when you start AND ongoing. This includes a Central Station Monitoring Certification. WE INVEST IN YOU!
- Engaging and fun company culture that's made up of diverse people.
- Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
- Great medical, dental, vision, short- & long-term disability and life insurance options.
- Company paid holidays, floating holiday and paid time off (PTO).
- 401(k) plan with competitive company match.
- Eligible for free monitored security system after 90 days.
- Education assistance - we encourage & support our employees who want to improve their skills and further their education for advancement.
- Talk about perks! An on-site caf, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director.
- Birthday and Work Anniversary Rewards
CPI Security
Job Tags
Holiday work, Temporary work,